Privacy Policy

Learnfables is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our financial planning services. We comply with South African privacy laws and international data protection standards.

Information We Collect

We collect various types of information to provide and improve our financial planning services:

• Personal identification information including name, address, contact details, and identification documents
• Financial information such as income, assets, investment goals, and risk tolerance assessments
• Technical information including IP address, browser type, device information, and website usage data
• Communication records including emails, phone calls, and consultation notes related to your financial planning services

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalized financial planning services and investment advice tailored to your specific needs and goals
• Processing subscription payments, managing your account, and communicating about service updates and changes
• Analyzing financial markets and investment opportunities to improve our service recommendations and strategies
• Complying with legal obligations, regulatory requirements, and maintaining records as required by financial service regulations

Data Protection and Security

We implement robust security measures to protect your personal and financial information. Our security protocols include encryption, secure data storage, access controls, and regular security audits. We limit access to your information to authorized personnel who need it to provide our services. All staff members are trained in data protection and confidentiality requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content. We use both necessary cookies for website functionality and optional cookies for analytics and marketing purposes.

You can control cookie preferences through your browser settings or our cookie consent tool. Please refer to our Cookie Policy for detailed information about our cookie usage.

Third-Party Services

We may work with trusted third-party service providers to deliver our financial planning services, including payment processors, technology providers, and professional service firms. These partners are bound by confidentiality agreements and data protection requirements. We do not sell your personal information to third parties.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access to your personal data and information about how we process it
• Correction of inaccurate or incomplete personal information in our records
• Deletion of your personal data, subject to legal and regulatory retention requirements
• Objection to processing of your personal data for direct marketing purposes

Contact Information

To exercise these rights or if you have questions about our privacy practices, please contact us using the information provided below.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notifications. The current version will always be available on our website with the last updated date clearly indicated.